Cubacel Super Offer from 8 to 13 August 2022

From August 8 to 13, 2022, the international recharge offer offers minutes and data rewards. If you receive between 500 and 1250 CUP to recharge during this period, you will also earn 5 GB for all networks and 80 minutes for local and international calls.

What is the “Win Bonus 5 GB (All Networks) + 80 Minutes” offer?

A / This promotion consists that every prepaid customer who receives from August 8 to 13 of this year an international recharge equal to or greater than 500.00 CUP and not more than 1250.00 CUP, will receive additional bonuses of 5 GB (all networks) + 80 minutes. These rewards will be valid for 30 days, counted from the date the recharge is received. The principal balance is valid for 330 days.

How long will the offer reward 5 GB (all networks) recharge + 80 valid minutes?

A / It will be in effect from August 8 to 13, 2022: from 00:01 on August 8, 2022 – Cuban time – until 23:59 on August 13, 2022 – Cuban time.

What is the amount to be topped up to get the bonus?

A/ The recharge amount must be equivalent to the beneficiary receiving between 500.00 CUP and 1,250.00 CUP in Cuba for this offer to be valid. If the customer receives an amount less than CUP 500.00 or more than 1250.00 CUP, he will not benefit from the promotion.

It is important that the person paying for this offer observes the terms of the chosen distributor, and we suggest that it be one of those conditions that appear on our website.

If I have an active bonus of data or minutes (Min) from previous promotions, does it accrue with the bonus from this new promotion?

A / Yes, if you have active data or bonus minutes (minutes) from previous promotions, and you purchase this new offer, they will be combined with the corresponding bonuses for this promotion and the expiration date will be 30 days from receipt of the recharge.

If I have active bonuses from money and SMS from previous promotions, will the validity date be extended with this new promotion?

A / If you have active funds or SMS bonuses, the expiration date of these bonuses will not be extended.

Can I use the bonus minutes to make international calls?

A/ Yes, the minutes bonus can also be used for international calls.

Is the 5 GB bonus (all networks) only for international navigation?

A / You can use it for local and international navigation and it is deducted for each megabyte used.

What is the priority of the discount on data usage?

r / The priority of deduction for the data will be:

  • day bag
  • courier bag
  • National Data Reward
  • Data Bonus (LTE International)
  • Data bonds (all international networks)
  • Bonus money (at current price)
  • Combo Plans (International – LTE Data)
  • Combo Plans (International – Data for All Networks)
  • LTE data packets
  • Packages from all networks
  • Consumption rate (at current rate)

The discount is made to ensure that the service is not interrupted.

If I have valid LTE data and voice plans with their corresponding rewards and receive an international recharge, is their expiration date extended?

R / If you have valid voice packages or LTE packages with their corresponding rewards, at the time of receiving the international recharge, they will be accepted on the expiry date of 30 days from the recharge (always counted from the receipt of the international recharge) with an expiry time of 23: 59 hours in Cuba.

If I have bundled packages (domestic and/or international) that are valid and I receive an international top-up, what happens?

A / If you have valid aggregate plans (national and / or international), the data and minutes resources are pooled and the validity is extended for 30 days from receipt of the recharge. SMS resources will not be aggregated and their validity date will not be extended.

If I have existing SMS plans and receive an international recharge, will the validity date be extended?

A/ No, if you have SMS plans and receive recharges, these do not extend their validity.

If you run out of extra minutes resources, from where will they be charged if I make a call to any destination?

A / If the resources of the additional minutes for this promotion have been exhausted, and if you have additional credit from previous promotions, then calls will be deducted from this bonus and then from the base balance, at the current rate specified for international calls.

Can I transfer the rewards for recharging (3 GB + 80 minutes) to another cell line?

A / Rewards cannot be transferred to another cell line, they are only for consuming the recharged line. You can transfer from the main balance only if you wish.

How do I know that my reward has run out?

A / By querying * 222 * 266 # or the same * 222 * BON # you can find out the status of your bonus, it shows which bonuses you have are valid. Through the query *222# you can follow the status of your active resources (basic balance, data and validity of your line). Both consultations are free for the client.

Will I receive an alert about reward consumption?

R/ For the customer who has not used his bonus as the expiry date approaches, an SMS will be sent announcing that this offer is about to expire. Receiving this alert depends on whether and where you are active

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