(CNN) – It’s been two extraordinary years for the airline industry. After months of pandemic-related shutdowns, travel is back not with a big bang, but with a bit of euphoria, as many global airlines and airports struggle with cancellations and delays.
In the midst of this chaotic travel season, AirlineRatings.com, the Australia-based aviation safety and product rating agency, has released an annual report on the world’s top airlines.
Qatar Airways ranked first for the second year in a row, with AirlineRatings.com saying the airline’s commitment to flying over the past two years was the deciding factor. Qatar Airways also won the Long-Term Excellence Award – Middle East/Africa.
“Qatar Airways’ decision to continue operating during the pandemic means it has become the world’s largest international airline with huge profits, and is the only major airline to do so,” Jeffrey Thomas, editor in chief of AirlineRatings.com, told CNN. Travel.
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In addition to profitability, the editorial team at AirlineRatings.com also evaluated each airline’s fleet life, safety and environmental credentials, passenger reviews and product offerings.
Air New Zealand follows Qatar Airways, an airline that has topped the AirlineRatings list six times in recent years, and also ranked second last year. For 2022, Air New Zealand has been recognized by AirlineRatings.com as the airline with the best economy, premium economy, and the best choice for long-haul travel in the Pacific region.
Number three on the AirlineRatings.com list is Etihad Airways. The UAE-based airline was also named Green Airline of the Year for what Thomas described as a “standard” commitment to reducing emissions.
Korean Air came fourth, also taking the Cargo Airline of the Year and Long-Term Excellence – Asia award, while Singapore Airlines, the winner of Best First Class and Best Lounges, completed the top five.
AirlineRatings.com also highlights the best budget airlines for 2022, although budget airlines are not ranked. Instead, they are listed alphabetically: Allegiant Air, AirAsia, easyjet, Jetstar, Flair, Fly Dubai, Ryanair, Scoot, Southwest and VietJet Air.
Thomas told CNN Travel that the results reflected the continuing impact of Covid-19 on aviation, but the recent increase in delays and cancellations did not affect the rating.
“The current crisis in travel did not play a role because it was a one-time event,” Thomas said, noting that current events are “not largely of the making of the airlines.”
Experts noted that the current problems are related to staff shortages, airport problems, labor relations and the weather.
Overall, Thomas sees the rating as a positive outlook for the travel industry today.
“The results highlight the high level of offers to travelers,” he said.
AirlineRatings.com Top 20 Airlines of 2022
1- Qatar Airways
2. Air New Zealand
3- Etihad Airways
4. Korean Air
5. Singapore Airlines
7- Virgin Australia
9. Turkish Airlines
10. All Nippon Airways
11. Cathay Pacific Airways
12. Virgin Atlantic
13. Japan Airlines
14. Jet Blue
16. Emirates Airlines
18. Air France / KLM
19- Alaska Airlines
20- British Airways