The airline offers travelers $10,000 to change their ticket for an oversold flight

New YorkAn American airline offered passengers on a packed domestic flight $10,000 to change their ticket Amid the wave of delays and cancellations taking place in the country, according to local media reports on Friday.

The media captures the first person account of Jason Aten, technology journalist for Inc. , who earlier this week with his family were waiting to board a flight from Minneapolis to Alaska when the airline, Delta AirlinesHe announced that he sold more seats than he could.

Overbooked flights are common in the United States, especially those of low-cost airlines, which usually tell passengers before boarding and look for volunteers willing to change their flight for the next flight at no cost or with some benefit, such as a free flight.

However, according to Aten’s account, Delta Airlines was looking for eight volunteers who were offered “cash” $10,000 individually in exchange for not taking their seats.To the extent of saying via the spokesperson: “If they had Apple Pay, they would get the money now.”

Aton said he did not accept the offer for reasons he did not want to mention because his wife was “not happy”.

according to New York Postwhich has confirmed with Delta that its employees have “the authority to provide compensation” although not in this specific case, the airline announced in 2017 that it could offer volunteers up to $9,950 for their tickets when there was an overbooking. .

A man who was supposedly on that flight responded to Aton’s Twitter story and claimed it was true, adding that he also didn’t accept the offer because he couldn’t leave his wife, who had to travel due to health issues.

This passenger, his name is Todd Makrambhe told KTVB in an interview broadcast Thursday that the airline initially offered $5,000 to those who left their seats, and later raised the number to $10,000.

Delta recently announced it was offering flight changes at no additional cost ahead of the long weekend of July 4th, a national holiday in the United States, after a wave of cancellations and delays due to staff shortages at airlines and airports from the end of May.

Leave a Comment